How Can We Help You?
Account
Guides on registration, login, password reset, and profile updates.
Deposits & Withdrawals
Detailed guides covering all payment methods, including Mobile Pay, Nagad, and Rocket.
Bonuses & Offers
Learn how to use welcome bonuses, cashback offers, and promo codes.
Game Support
Learn the rules for any game — slots, Live Casino, Sports Betting, and more.
Account Setup & Management
Getting started at cae67 is simple. Just follow a few quick steps and you'll be ready to join your favorite games in minutes. Here's how:
- Click the "Register" button at the top right of our website.
- Enter your correct mobile number and email address — you'll need these to log in and for future communications.
- Create a strong password using a mix of letters, numbers, and special characters.
- Verify your number with the OTP code — it typically arrives within 60 seconds.
- Fill in your name, date of birth, and preferred currency in your profile.
- You're all set! Your cae67 account is ready to go.
If you forget your password, click the "Forgot Password?" link on the login page. A reset link will be sent to your registered mobile number or email. For security, we recommend changing your password every 3 months.
Please note that each person may only hold one account at cae67. Opening multiple accounts violates our policy and puts both accounts at risk of permanent suspension. Enjoy all the benefits with just one account.
Deposit & Withdrawal Guide
Both deposits and withdrawals at cae67 are safe and fast. We support all of the most popular payment methods in Bangladesh.
How to Deposit
- Mobile Pay – Use the Send Money or Payment option. The minimum deposit amount is just ৳200.
- Nagad – Send money just as easily using the Send Money option.
- Rocket – Instant deposits via the Dutch-Bangla Bank Rocket app.
- Bank Transfer – For larger deposits, use a direct bank transfer.
After a deposit, funds typically appear in your cae67 wallet within 5 minutes. If there's a delay, contact support with your transaction ID and we'll sort it out quickly.
Withdrawal Policy
To withdraw your winnings, you must first complete KYC verification on your account. Upload photos of both the front and back of your NID card, along with a selfie. Verification is usually completed within 24 hours. Once verified, you can withdraw directly without repeating the process.
To make a withdrawal, go to the "Wallet" section, enter the amount, provide your mobile banking number, and confirm. cae67 typically processes payments within 1 to 6 hours.
How Bonuses & Promotions Work
Cae67 offers an attractive welcome bonus for new players. You'll receive a matching bonus on your first deposit, which is added directly to your main balance. To withdraw bonus funds, you'll need to meet the wagering requirements.
What is a Wagering Requirement? Say you receive a ৳500 bonus with a 10x wagering requirement — that means you'll need to place a total of ৳5,000 in bets before withdrawing the bonus. This is standard industry practice, and cae67 keeps these requirements relatively low.
If you have a promo code, enter it in the designated field at the time of deposit. Each code can only be used once and has an expiry date, so be sure to use it in time. Visit our Promotions page to see all currently active offers.
With the cashback offer, you'll get back a portion of your net losses each week. This benefit is primarily for regular players. cae67 VIP members enjoy even higher cashback rates and exclusive perks.
Game Support & Common Issues
You may occasionally run into minor issues while playing. In most cases, these are caused by your internet connection or browser cache. Below are the most common problems and how to fix them:
- Game Not Loading: Refresh your browser and clear the cache and cookies. If possible, try a different browser.
- Bet Not Being Recorded: Check your internet connection. If the connection drops, the bet will be cancelled — no funds will be deducted.
- Live Stream Buffering: Lower the video quality or switch to Wi-Fi instead of mobile data.
- Account Temporarily Suspended: If unusual activity is detected, your account may be temporarily locked as a security measure. Contact support and the issue will be resolved quickly.
The cae67 platform is regularly updated and maintained. Scheduled server maintenance may occasionally cause brief disruptions — we'll always give you advance notice when this happens.
Frequently Asked Questions (FAQ)
Responsible Gaming
Cae67 believes gaming should always be a source of enjoyment, not stress. We encourage all our users to play responsibly — stick to your budget and never bet more than you can afford to lose.
If you feel gaming is affecting your daily life, take a break. cae67 offers self-exclusion and deposit limit options to help you stay in control. To learn more, contact us Responsible Gaming View the page.